Billing and Financial Office

Telephone: 480-962-0511
Fax: 480-962-0523
1919 E. Thomas Rd.
Phoenix, Arizona 85016

Billing/Financial Policy

As medical providers, we strive to provide the appropriate level of care to meet the healthcare needs of you and your child.

To avoid misunderstandings, we ask that you familiarize yourself with the level of coverage your medical insurance provides, prior to services being rendered. This may include co-insurance payments, deductible levels, and non-covered procedures. We will verify your eligibility on your health plan prior to your visit with the doctor, but this by no means is a guarantee of their payment. We would like to emphasize that you are responsible for the payment of all services that are provided to you and your child.

It is very important that you come to your appointment with your health insurance card(s) and disclose ALL insurance plans. You are required to provide us with accurate information and to disclose all insurance policies for which you have coverage. If our claim is denied and was delayed because incorrect insurance information was provided, you may be held responsible for the full amount due.

If your insurance requires that you have a referral to see a specialist, please be sure that you have contacted your primary care physician prior to arriving for your appointment.

We require payment in full at the time of check-in of your appointment for the following:

  • Co-Payment, Co-Insurance amounts
  • Deductible amounts. PLEASE NOTE: this amount may be as much as half of the total charge of your visit
  • Non-Covered Procedures
  • Services for patients who do not have health insurance
  • Any amounts past due on your account
  • The total charge for your visit if we are unable to verify that you have insurance at the time of your appointment

We accept cash, personal checks, debit cards, Visa, MasterCard, Discover and AMEX. A fee will be assessed if a check is returned from your bank.

Statements

We only send statements when we believe a balance is outstanding. These statements are due and payable upon receipt. If you have any questions about a statement you have received, please feel free to contact our billing department at 480-962-0511.

For further assistance please access our Patient Portal which can help you update your insurance and personal information, assist in making payments on your account, schedule appointments and much more.